Mistri

Privacy Policy

Last updated 09 November 2026

Mistri is software that lets a car garage answer its own customers on WhatsApp. It is operated by Diversee FZE LLC. Each garage using it remains responsible for its own customers' information; we process that information on the garage's behalf and on its instructions.

What is collected

When you message a garage that uses Mistri, the following is stored:

Your WhatsApp phone number, and the name shown on your WhatsApp profile.
The messages you send to the garage, and the replies sent back.
If you make a booking: your name, your car (make, model, year), the service you asked for, and the appointment time.
The language you wrote in, and how quickly you were answered.

Nothing else. No location, no contacts, no payment details, and no tracking of you anywhere outside that conversation.

Why it is collected

To answer your question and to book your car in.
To send you a reminder before an appointment you asked for.
To let the garage owner see the conversation and call you back when the software cannot help.
To count how many enquiries the garage received. These counts are numbers only and contain nothing that identifies you.

Who else sees it

WhatsApp (Meta) carries the messages, as it does for any WhatsApp conversation.

Anthropic processes message text so the reply can be written. Messages are sent for that purpose only and are not used to train models.

The garage you messaged sees the conversation, as it would if a person had answered you.

Your information is not sold, not shared with advertisers, and not passed to any other garage or business.

How long it is kept

Conversations and bookings are kept while the garage uses Mistri, so that the garage has a record of what was said and what was booked. If a garage stops using Mistri, its data is deleted within 90 days.

What you can ask for

You can ask for a copy of what is held about you, or ask for it to be deleted. Message the garage and say so, or write to info@offpageos.com. Deleting a booking record may mean the garage no longer has a record of work done on your car.

Stopping messages

Reply STOP to the garage at any time and no further automated messages will be sent to you. You can still message the garage normally.

Children

Mistri is not intended for anyone under 18 and is not directed at children.

Changes

If this policy changes, the date at the top changes with it.

Contact

Diversee FZE LLC, Office BC-890720, 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman, UAE — info@offpageos.com